Privacy Policy

Last Updated: 07-11-2024

Tender Care Women's and Children's Hospital Private Limited ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.tendercarehospital.com/. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other identifiers when you submit a form, schedule an appointment, or contact us.
Medical and Health Information: Details you voluntarily provide in relation to consultations, inquiries, or appointment scheduling, especially related to women’s and children’s health, dermatology, and other healthcare services we offer.
Usage Data: Information about how you access and use our website, such as IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: Cookies, web beacons, and similar tracking technologies to enhance user experience and gather analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To schedule appointments, respond to inquiries, provide healthcare information, and deliver our medical services.
Communication: To send you updates, promotional offers, or respond to customer service requests and support needs.
Personalization: To personalize your website experience and understand how you use our website, improving its functionality.
Security: To protect our website and users from fraudulent, harmful, or malicious activity.
Compliance: To comply with legal and regulatory requirements, especially those related to healthcare and patient confidentiality.

3. How We Share Your Information

We may share your information with:

Medical Professionals: Authorized healthcare providers within Tender Care Hospital for providing medical advice, treatment, and services.
Service Providers: Third-party vendors who assist us in operating our website, managing our services, or analyzing data.
Legal Authorities: In compliance with applicable laws, regulations, or legal proceedings, such as to comply with a subpoena, or similar legal process.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement stringent security measures to protect your data, including encryption, secure storage, and restricted access. However, please be aware that no security measures are perfect, and we cannot guarantee the absolute security of your information.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to access and request a copy of your data.
Correction: The right to request corrections to inaccurate data.
Deletion: The right to request deletion of your personal data under certain conditions.
Restriction: The right to request the restriction of data processing in specific circumstances.
Objection: The right to object to certain types of data processing, such as marketing.

To exercise any of these rights, please contact us at tendercarebpl@gmail.com .

6. Children's Privacy

We are dedicated to protecting the privacy of children. Our website is not designed to collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

7. Cookies and Tracking

Our website may use cookies to improve user experience and collect data on website usage. You can choose to disable cookies through your browser settings, but doing so may impact your experience on our website.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed of how we are protecting your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Tender Care Women's and Children's Hospital Private Limited
Bhopal, Madhya Pradesh
Phone: 0755 414 8395
Email: tendercarebpl@gmail.com